Technical Support

The resources presented below are based on years of experience helping thousands of MailUp customers.

Quick Start Guide

For an overview of MailUp and to become familiar with the most important features and concepts, we recommend reading the Quick Start Guide.

Technical Support Portal

Visit our Technical Support Portal to view and search our Knowledge Base, which contains answers to many frequently asked questions. For information on how to integrate your application with MailUp, please see the MailUp API documentation.

Open a Support Ticket

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01. Personal Information

Name* Last Name* Company* Email* Phone MailUp User Name*

02. Problem Details

Send block problem? Please select one Yes No Which list does the issue apply to?* Which message?* Did you send the message to one or more specific addresses? Did you get an error message (copy and paste the error)? If the issue pertains to a signup form, please enter the URL of the form: Please enter the steps to replicate the issue* Does the problem occur every time? Yes, every time I try No, it happens intermittently

03. Additional Information

Enter any additional comments here:

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