This PLATFORM LICENSE AND SERVICES AGREEMENT (this "Agreement") is made effective as of the date first written below (the "Effective Date"), by and between MailUp, Inc., a Delaware corporation ("MailUp"), and the undersigned client ("Client" or "You"). MailUp and Client may be referred to individually as a "Party" and collectively as the "Parties".
WHEREAS, MailUp has developed and designed a digital platform (the "MailUp Platform") to store and manage data and provide multi-channel digital messaging and online marketing campaign management services (the "MailUp Service(s)" or "Service(s)");
WHEREAS, Client wishes to utilize the MailUp Services in connection with the Client's business;
WHEREAS, the Parties intend to enter into a platform license and services agreement pursuant to which, as expressly provided herein:
A. MailUp will make available to Client the MailUp Services on the MailUp Platform;
WHEREAS, in furtherance of the objectives set forth above, the parties hereto desire to enter into this Agreement.
NOW, THEREFORE, in consideration of the foregoing and the mutual covenants and agreements contained herein, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, MailUp and Client, intending to be legally bound, hereby agree as follows:
1.1. "Intellectual Property Rights" mean all inventions, discoveries, trademarks, patents, trade names, copyrights, moral rights, jingles, know-how, intellectual property, software, shop rights, licenses, developments, research data, designs, technology, trade secrets, test procedures, processes, route lists, computer programs, computer discs, computer tapes, literature, reports and other confidential information, intellectual and similar intangible property rights, whether or not patentable or copyrightable (or otherwise subject to legally enforceable restrictions or protections against unauthorized third party usage), and any and all applications for, registrations of and extensions, divisions, renewals and reissuance of, any of the foregoing, and rights therein, including without limitation (a) rights under any royalty or licensing agreements, and (b) programming and programming rights, whether on film, tape or any other medium which a Party owns or for which has a right to use.
1.2. "Person" means any natural person, legal entity, or other organized group of persons or entities. (All pronouns whether personal or impersonal, which refer to Person include natural persons and other Persons.)
2.1. Platform License.Subject to the terms and conditions of this Agreement, MailUp hereby grants to Client a limited, non-exclusive license for Client to use the MailUp Platform and shall provide to Client the Services in accordance with the Menu of Services availableon the MailUp Web site athttp://www.mailup.com/features (the "License").
2.2. Client Database. Client shall deliver to MailUp and MailUp shallhost and maintain a database (the "ClientDatabase") to host external data delivered by Client to MailUp to enable the provision of Services (collectively, the "Data") in accordance with the terms and conditions of this Agreement and any other agreement, if any, pursuant to which such data are integrated and collected. Client understands and agrees that MailUp's ability to provide the Services is subject to Client providing the Data to MailUp in such a manner and format so as to permit MailUp to host the Data in the Client Database in accordance with and subject to MailUp policies as in effect from time to time. So long as this Agreement is in effect, Client grants to MailUp a non-exclusive irrevocable royalty-free license to access the Data in connection with the Service. Client shall be solely responsible for and represents and warrants to MailUp that Client has full and complete authority to access and deliver the Data for hosting in the Client Database, without requiring any third party consent. MailUp reserves the right at any time to refuse hosting Data in its own discretion.
2.4. Additional Features and Interoperability.The MailUp Platform also provides functionalities, tools and API integration and interoperability features (collectively, "Interoperability Features") as set forth in the MailUp API documentation available at http://api.mailup.com, to enable Client to create custom integrations with the MailUp Platform, such as synchronizing contact databases and automating tasks. Client shall be solely responsible for enabling the interoperability of Features with the MailUp Platform;provided, however, that Client first provides appropriate tools necessary to support, use, and interoperate with the MailUp Platform in accordance with the terms of this Agreement.
2.5. Support Services. MailUp will provide support services on the MailUp Platform in accordance with its Service Level Guarantee.
3.1. Ownership of MailUp Platform.MailUp is and at all times shall remain the sole and exclusive owner of all rights and interests to the MailUp Platform and of any and all Intellectual Property Rights related thereto, including developments therefrom, unless otherwise provided under the terms of this Agreement.
3.2. MailUp Software and Services.
(a) MailUp shall remain the sole and exclusive owner of all rights and interests to the MailUp software and of any development therefrom that underlie the MailUp Platform.
(b) On all Client email messages sent using the MailUp Services,unless otherwise agreed, MailUp shall receive clickable, linking textual attribution (i.e. "Powered by MailUp") of at least a font size of HTML font size = 1 (i.e. approximately the equivalent of 8 point Times Roman font) or as otherwise determined by MailUp (the "MailUp Attribution").
3.3. Footer. For every email message sent in connection with the Services, User acknowledges and agrees that the Services shall automatically add an identifying footer stating "Powered by MailUp" or a similar message, hyperlinked to the MailUp Web site located at http://www.mailup.com, unless User has obtained specific authorization from MailUp to remove such identifying footer.
3.5. Export of Services or Technical Data. Client may not remove or export from the United States or allow the export or re-export of the Services, or any direct product thereof, including technical data, in violation of any restrictions, laws, or regulations of the United States or any other applicable country.
4.1. License and Activation Fees. Client shall pay MailUp license and activation fees for the Services as provided on the MailUp Web site athttp://www.mailup.com/login. An overview of pricing for the Services is available to all visitors to the MailUp Web site at http://www.mailup.com/pricing. Complete pricing information for the Services is available only to registered user and can be found in our Pricing Schedule available athttp://www.mailup.com once Client logs into his or her account.
4.2. Payment Terms. The text messaging portion of the Services is available for purchase as a Pay As You Go Plan ("PAYG Plan"). The email marketing portion of the Services is available as a subscription pricing plan (the "Email Subscription Plan"). The PAYG Plan enables Client to purchase a specified number of text messaging credits to use in connection with the Services. Prices may change at any time at MailUp's sole discretion. Client is responsible for understanding what current prices are in effect at all times. MailUp will use reasonable efforts to notify Client of any changes to the price list prior to such changes taking effect.
The Email Subscription Plan offers Client access to the email marketing portion of the Services based on a flat monthly fee described in the email price list. The charges are based upon the amount of bandwidth allocated to the Client's account and the corresponding pricing tier into which such number falls.MailUp's bandwidth-based pricing allows for unlimited Client emails and unlimited subscribers.
The Services must be paid in advance prior to Client's usage of such Services. Access to the Services shall be enabled once Client remits payment. Access to the Services shall be disabled should Client become delinquent in paying the monthly subscription fees if Client is purchasing Services on a subscription pricing plan. If Client is on a monthly subscription plan, Client's credit card will be charged on the anniversary day of the Client's initial sign-up date in each subsequent month following the initial month of subscription. If MailUp modifies its pricing structure, MailUp will use reasonable efforts to notify Client prior to implementing such changes.
Payment for Services shall be paid with any valid credit card that is accepted by MailUp. MailUp also accepts ACH debits from Client bank accounts. Checks will only be accepted for prepayments of Services upon approval by MailUp. All payments shall be made in U.S. dollars. Client authorizes MailUp to keep Client credit card or Client bank account information on file and charge such credit card or debit such bank account for the continuing usage of existing Services or the future usage of the Services. Client's account will be disabled if MailUp is unable to charge Client's credit card for Services rendered or future Services purchased. MailUp will attempt to notify Client of our intent to suspend access to the Services prior to such suspension taking effect.
4.3.Refunds. There shall be no refunds for the unused portion of any pre-paid billing period. When Client elects to upgrade or otherwise modify the Services in such a way that increases the License Fees due to MailUp, Client will be charged on a pro-rated basis for the current billing period. Client may not downgrade the Services during the same billing period in which the Services were upgraded.
5.1. Client Property. Client is or shall be the exclusive owner of and shall retain all right, title and interest to all Intellectual Property Rights that Client, respectively, owns or has the right to use (the "Client Property").
5.2. MailUp Property. MailUp is the exclusive owner of and shall retain all right, title and interest to all Intellectual Property Rights that MailUp, respectively, owns or has the right to use (the "MailUp Property").
5.3. Cooperation. Each party agrees to take all action and cooperate as is reasonably necessary, at the other party's request and expense, to protect the other's respective rights, titles, and interests specified in this Section 5 and further agrees to execute any documents that might be necessary to perfect each party's ownership of such rights, titles, and interests.
6.1. Client represents and warrants that:
6.2. MailUp represents and warrants that:
6.3. Indemnification. Client agrees to indemnify, defend (at MailUp's request) and hold harmless MailUp and each of its respective agents, officers, directors, employees, affiliates and subcontractors from and against any and all third party claims, suits, liability, damages and/or costs (including without limitation reasonable attorneys fees and costs) (collectively, "Claims") arising from or with respect to:
6.4. Limitation on Liability. MailUp shall not be liable for any damage, liability or loss resulting from a cause over which such entities do not have direct control, including but not limited to the failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, unauthorized access or theft.
The terms of this Agreement and information and data that either party has received or will receive from the other party and other matters relating to the respective businesses of the parties is proprietary and confidential information of the disclosing party ("Confidential Information"), including without limitation any information that is marked as "confidential" or should be reasonably understood to be confidential or proprietary to the disclosing party and any reference manuals compiled or provided hereunder. Each party agrees that for the Term and for two (2) years thereafter, it will not disclose to any third party nor use for any purpose not permitted under this Agreement any Confidential Information disclosed to it by the other party. The nondisclosure obligations set forth in this Section shall not apply to information that the receiving party can document is generally available to the public (other than through breach of this Agreement by the receiving party) or was already lawfully in the receiving party's possession at the time of receipt of the information from the disclosing party.
8.1. Term. Subject to the termination provisions in this Section 8, this Agreement shall begin on the Effective Date and shall end upon termination as provided herein (the "Term").
8.2. Mutual Termination. This Agreement may be terminated by the written consent of both Parties.
Client may terminate this Agreement at any time by using the Services' cancellation tools that exist in the account management area of the MailUp Web site, by sending an email message to support@MailUp.com or by sending written notice to, MailUp, Inc. at 560 Mission Street, suite 1300, San Francisco, CA 94105 USA.
MailUp may terminate this Agreement or the Services at any time with or without cause, and with or without notice. MailUp shall have no liability to Client or any third party because of such termination. Upon termination by either party, no payments from Client held by MailUp shall be refunded at the time of termination and Client shall have no recourse against MailUp in relation to non-refunded funds, unused email credits or unused responses remaining (or time left) related to survey or email subscriptions. Upon termination for any or no reason, MailUp may delete any Client archived data within 30 days after the date of termination. All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, indemnity, warranty disclaimers and limitations of liability. Additional fees may apply to Client who choose to terminate their subscription pricing plan and subsequently choose to reactivate their account under a new subscription pricing plan.
8.3. Effects of Termination. In the event of termination, the obligations of the Parties under Sections 5, 6 and 7 shall survive the termination of this Agreement.
9.1. Assignment. This Agreement will be freely assignable by either party to any entity controlling, controlled by or under common control with such party.Each party agrees to provide to the other party prompt written notice of any such assignment.This Agreement may not be assigned by either party to an unrelated third party without the prior written consent of the other party, which will not be unreasonably withheld.
9.2. Governing Law; Venue and Jurisdiction. This Agreement shall be governed by and construed in accordance with the internal laws of the State of California applicable to agreements made and to be performed entirely within such State, without regard to the conflicts of law principles of such State. Each party hereto irrevocably submits to the exclusive jurisdiction of (a) the Supreme Court of the State of California, San Francisco County, or (b) the United States District Court for the Northern District of California, for the purposes of any suit, action or other proceeding arising out of this Agreement or any transaction contemplated hereby or thereby. Each of Client and MailUp agrees to commence any such action, suit or proceeding either in the United States District Court for the Northern District of California or if such suit, action or other proceeding may not be brought in such court for jurisdictional reasons, in the Superior Court of the State of California, San Francisco County. Each of Client and MailUp further agrees that service of any process, summons, notice or documents by U.S. registered mail to such party's respective address set forth above shall be effective service of process for any action, suit or proceeding in California with respect to any maters to which it has submitted to jurisdiction in this Section 10.2. Each of Client and MailUpirrevocably and unconditionally waives any objection to the laying of venue of any action, suit or proceeding arising out of this Agreement or the transactions contemplated hereby and thereby in (i) the Supreme Court of the State of California, San Francisco County, or (ii) the United States District Court for the Northern District of California, and hereby and thereby further irrevocably and unconditionally waives and agrees not to plead or claim in any such court that any such action, suit or proceeding brought in any such court has been brought in an inconvenient forum.
9.3. Severability. If any provision of this Agreement (or any portion thereof) or the application of any such provision (or any portion thereof) to any Person or circumstance shall be held invalid, illegal or unenforceable in any respect by a court of competent jurisdiction, such invalidity, illegality or unenforceability shall not affect any other provision hereof (or the remaining portion thereof) or the application of such provision to any other Persons or circumstances.
9.4. Notices. All notices or other communications required or permitted to be given hereunder shall be in writing and shall be delivered by hand or sent, postage prepaid, by registered, certified or express mail or reputable overnight courier service and shall be deemed given when so delivered by hand, or if mailed, three days after mailing (one business day in the case of express mail or overnight courier service), as follows:
9.5. No Partnership. The parties to this Agreement are independent contractors.There is no relationship of partnership, joint venture, employment, franchise, or agency between the parties. Neither party shall have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent.
9.6. Waiver. No failure of either party to exercise or enforce any of its rights under this Agreement shall act as a waiver of such right.
9.8. Counterparts. This Agreement may be executed in one or more counterparts, all of which shall be considered one and the same agreement, and shall become effective when one or more such counterparts have been signed by each of the parties and delivered to each of the other parties.
9.9. Amendment. This Agreement may not be amended except by an instrument in writing signed on behalf of each of the parties hereto. By an instrument in writing, any two parties hereto may waive compliance by the third party with any term or provision of this Agreement that such third party was or is obligated to comply with or perform.
9.10. Headings. The headings contained in this Agreement or in any Exhibit or Schedule hereto, or linked document, as applicable, are for reference purposes only and shall not affect in any way the meaning or interpretation of this Agreement. All Exhibits and Schedules annexed hereto or any linked documents referred to herein are hereby incorporated in and made a part of this Agreement as if set forth in full herein. Any capitalized terms used in any Schedule or Exhibit or linked documents but not otherwise defined therein, shall have the meaning as defined in this Agreement. When a reference is made in this Agreement to a Section, Exhibit, Schedule, or linked document, such reference shall be to a Section of, or an Exhibit, Schedule to, or document linked to this Agreement unless otherwise indicated.