MailUp, Inc. (“MailUp” or “We”) provides a multichannel direct marketing system (“MailUp Service” or “Service”) that businesses (“MailUp Users” or “Users”) use to contact their customers and prospects (“Customers”) using email, text messages, and social messages.MailUp protects all information belonging to any party that granted the Company or Users of the Service permission to contact them, and does not share any such information with any other party.In connection with the provision of the Service, MailUp collects and stores the following information:
Use of Anonymous Information
- Anonymous information from visitors to this Web site
- Personal information (e.g. name and e-mail address) from visitors to this Web site that subscribe to our newsletter or elect to sign up for a free trial of the Service
- Detailed personal information (e.g. name, company name, company, address, etc.) from Users of the Service
- Personal information pertaining to the “Customers” uploaded to the MailUp system by Users in connection with their use of the Service.
We use Anonymous Information to run our Company more effectively and improve it over time. For example, we may detect the type of browser you are using and use that information to redirect you to a section of the MailUp Web Site that works best for your browser, and use the same information to increase browser compatibility over time. Similarly, we may attempt to detect your geolocation and direct you to a version of the MailUp Web site that is written in a language that might better match your needs.We reserve the right to maintain, use, and share Anonymous Information without limitation.Use of Personal Information
MailUp does not share with any other party, and does not use for its own promotional activities, personal information that has been uploaded to or otherwise used in connection with the Service by Users of the MailUp Service.Users of the MailUp Service are prohibited by the Terms and Conditions of Use of the Service from any misuse of the Service that results in the violation of the privacy of the Customers that granted them a permission to contact them. For example, the mailing of unsolicited email messages is strictly prohibited by the MailUp Anti-SPAM Policy
.Commitment to Information Security
Our server farm is located in a highly secure, state-of-the-art data center. MailUp uses security measures – such as storing confidential data in an encrypted format – to avoid the misuse of such data. In addition, MailUp Users agree to comply with a strict rule of conduct with regard to how personal information (e.g. your e-mail address) is handled.You acknowledge that MailUp has limited control on the ways the MailUp Service is used by a MailUp User. For example, it may take us some time to detect that a User is violating our Anti-SPAM Policy and to block such violation.Commitment To Children’s Privacy
Our Site is not directed to Children. That said, we will not knowingly collect, use or disclose Personal Information from any child under the age of 13. How You Can Access Or Correct Your Information
, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of MailUp, its employees, users of or visitors to the Site, and the public.You cannot access your payment information as we do not store it. You can update your payment information through the MailUp billing system and we will contact and update your recurring payment profile with stored by the payment gateway used by MailUp.How To Contact Us
If you have questions about this Policy or need more information, you can contact MailUp, Inc. by using the contact information listed in the footer at the bottom on the MailUp Web site or at the following address:MailUp, Inc.
450 Townsend St.
San Francisco, CA 94107 USA
(888) 962-4587How to Stop Receiving Messages
If you receive a message that was sent via MailUp (e.g. you see the MailUp logo in the footer), it means that a business that you have or had a relationship with has become a User of the MailUp Service and your email address or mobile phone number exists in one of the lists they manage from their MailUp account.If you do not wish to receive additional messages from that business, simply click on the unsubscribe link that should exist somewhere in the body of the email message or reply STOP or END to the text message you received. If you are for any reason unable to unsubscribe, contact the business and let them know that you wish to unsubscribe. If you are still receiving messages after doing so, you can report the case to MailUp by sending a message to firstname.lastname@example.org. When you do so, please also send a copy of the complaint to the email sender of the unsolicited message.