A dedicated team for every activity

Multiple services for support, strategy and customized consulting to be by your side at all times: from technical assistance to deliverability, from to integrations to campaign creativity.

Priority support

Priority support

Over the phone or by email, to meet your needs more quickly and find the best solution. Just click on the platform or call us.

Deliverability Suite

Boost deliverability through a broad range of accreditations and personalized consulting.

Deliverability Suite

Customized solutions

Take your email activity and SMS marketing to the next level, through strategic consulting tailored to your business.

  • Onboarding

    You can optimize the platform's features by letting MailUp configure them: from mapping your contacts to creating work areas and additional administrators.

  • Consulting on integrations

    All the information and tools you need to connect and synchronize the MailUp platform with your external system, whatever it is: thanks to API credentials, batch FTP and web services.

    Consulting on integrations
  • Graphic & Design

    A creative team dedicated to your campaigns' content: from designing the graphics, creating HTML templates, through to writing original texts.

    Graphic & Design
  • Managing high-priority mailings

    Boost your delivery speed to launch communications and promotions as quickly as possible: your campaigns will reach their destination within two hours.

    Managing high-priority mailings

Individual training

Get the most out of the platform features. With our in-depth training course, we guide you on how to make the best use of MailUp's tools, from the drag & drop editor through to triggered messages.

Individual training

Customer Success Service

A dedicated team to assists you in every aspect, from sales support to customer care. To ensure continuity of service and to answer all your needs.

Customer Success Service
  • Sales support
    From the initial contact right through to the purchase of additional options, such as extra administrators or a higher mailing frequency.
  • Technical support
    The solution to every problem, related to any area and feature of the platform, from the editor through to uploading files.
  • Customized projects
    To handle all of your requests for bespoke solutions and integrations between MailUp and your system.
  • Customer care
    The point of coordination between the various MailUp teams, to ensure that your requests are handled quickly.