Social responsibility

Our commitment to the environment

Social responsibility

MailUp is green: our commitment to the environment

MailUp collaborates with Treedom, compensating for CO2 emissions with the creation of forests across the world: we have chosen to plant 734 trees in Cameroon, Malawi, Senegal, Kenya, Argentina, Cuba and Thailand following their growth: a concrete commitment to repay the environment for the 157,2 tons of CO2 emissions released. The MailUp forest was born out of a desire to protect the environment and promote better behaviour with regard to the planet's resources.


planted trees


tons repaid

Ecological responsibility and recycling

Dedication to values of environmental protection is a distinctive characteristic of MailUp: internally we promote a recycling culture, encouraging all of our employees across the three branches to carefully manage differentiated waste. MailUp is a frontrunner in encouraging the correct disposal of waste and a responsible use of environmental resources, so as to avoid unnecessary waste of materials, especially paper. Every day we share our commitment for a better, protected environment: an operation carried out online, the sending of emails can be defined as ecological because it does not waste paper or create garbage.

Social accountability

We guarantee the safety and well-being of our employees, fully respecting the rules regarding accident prevention and health and safety in the workplace. MailUp has also introduced an optional break of 15 minutes every two hours for all its personnel. All MailUp operations are carried out in accordance with the law and social and labour rights, paying particular attention to employment regulations and overtime. For MailUp, human resources represent the company's true capital: investment in human resources also means avoiding precarious working relationships, favouring stable employment to value the people and their contribution.

Ethical email marketing

We adhere to and promote a strict antispam policy. In substance: MailUp has included a penalty of 1000 Euros in its Terms and Conditions, in order to discourage any form of spam, even in cases where the law does not consider it a crime. For this reason, MailUp offers an Abuse Desk, where experts will carefully check any reports of spam arriving from our clients' recipients: where spam is verified, the Abuse Desk will limit or suspend the service. Furthermore, MailUp does not sell or lease user contact details, meaning the lists of email addresses in the database. We are committed to promoting responsible use of the communication tools, opposing any piracy.