How can we help you?

Request assistance to our team. Open a ticket, contact us by phone or email.

Open a ticket

Follow the instructions to open a ticket and solve the issues you experienced by using the platform.


Find your Support ID and call us at +39 02 71040485. This service is available for those customers who have subscribed to the phone support.


Send us an email to with your request details. Please specify your Support ID inside the subject

Skip the line, with Priority Support

Would you like to work with no interruptions? Try the Priority Support solution: MailUp’s assistance quality, faster and more effective.

Skip the line, with Priority Support