Create campaigns with striking and responsive designs.
Send up to 200 high-quality (Gold) SMS per second.
Start a conversation on Facebook Messenger and Telegram.
Grow conversions and revenues with the artificial intelligence.
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MailUp for Non Profits
Improve the relationship with your donors via email and SMS
Collaboration: co-create your email
Share the message with the members of your team, collect feedback and add notes on the email design and copy - seamlessly.
A team of Data Scientists to boost your performances.
Our best trainers at work for you and your team.
Maximize performances in terms of deliverability and ROI.
A creative and technical team dedicated to your campaigns.
Our technical support is always by your side
Email and Messaging Apps
Send unlimited emails to unlimited recipients.
Zero fees or fixed costs, pay only for what you send.
Flexible and customizable solutions for agencies, resellers and referrals.
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Let us know what you need - we'll get back to you with a custom quotation.
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MailUp supports companies to secure data and protect privacy.
MailUp supports companies when it comes to data and privacy protection. Find out how to be compliant.
MailUp supports companies when it comes to data and privacy protection. Our transparency policy is meant to provide you with all you need to feel secure on the platform
Every day, we commit to the principles that maintain trust in the cloud, as well as protect and secure data. We provide all our customers with the necessary tools to comply with the new regulations simply and straightforwardly.
Additionally, we have aligned the MailUp solution to the GDPR requirements by updating the Data Processing Agreement (DPA) contained in art. 2.3 of our license agreement.
Our infrastructure and security policies regularly undergo assessment and verification to guarantee their suitability with the highest standards of compliance in terms of data protection. This includes a Data Center located in Europe, the Data Loss Prevention protocol (DLP), Threat Protection systems, and periodic Vulnerability Tests.
In adhering to the GDPR, MailUp has appointed a Data Protection Officer to manage corporate compliance and act as a point of contact between the company and the competent authorities.
All of these features can be enabled individually within the Preferences center.
Right to access
Export your subscriber data at any time via the Recipients > Export function or view the personal information of a single recipient within the platform.
Right to be forgotten
Choose to either totally delete the recipient from your lists or use the unsubscribe method for the right to be forgotten.
Right to object
Use the methods from the previous point or, through the Preferences Center, let the recipient unsubscribe (opt out) from any form of tracking and profiling.
Right of rectification
Change your contacts' currently registered personal data in their individual profiles or make sure, through the Preferences Center, that they directly update their own data.
Right to portability
Export your contacts' data from the platform at any time or enable the export of data, or part of it, directly from the Preferences Center.
The new legislation requires companies to re-evaluate their data infrastructure and personal data processing.
Compliance is not a simple task. This is why we carefully analyzed how to use our particular flexibility so that our customers can focus only on what matters.
I want to send MailUp the document appointing me as data processor (i.e., the Data Processing Agreement)
In order to facilitate negotiations with our customers by ensuring compliance with privacy regulation, our Data Processing Agreement (pursuant to art.28 of the GDPR) is contained in Section 2.3 of our license agreement, as possibly supplemented by the Data Processing Agreement sent to your administrative contact as specified on the platform. To view the signed user licence agreement, please follow the instructions in our guide: http://help.mailup.com/pages/viewpage.action?pageId=57213053 .
I want to ask MailUp to fill out an assessment questionnaire.
Due to the large number of clients and the different types of requests, we are unable to fill in every single assessment questionnaire. You can find all the details on the MailUp infrastructure and procedures for completing your own assessment questionnaire on the dedicated pages: https://www.mailup.com/gdpr-mailup/ https://www.mailup.com/gdpr-infrastructure/
I received an email sent via a MailUp platform and I want to exercise my rights or I want to report a treatment that does not comply with the European Regulation.
If you have received communications sent via the Platform, please check and confirm whether the sender of the communication is @mailup.it @mailup.com or @mailup.es. In this case, we confirm that MailUp is processing your data as Data Controller and we kindly ask you to reply to this e-mail, confirming the above verification and the right you wish to exercise. If this is not the case, MailUp is processing your data as a Data Processor; therefore, to exercise your privacy rights, we suggest that you contact your clients directly by writing to the sender address of the communication.
Does MailUp transfer personal data outside the European Economic Area (EEA)?
I want to know if MailUp acts as Data Controller or Data Processor.
MailUp acts as Data Controller when it processes its employees, advisors and suppliers’ data, or those of users filling in forms or subscribing to newsletters via the website www.mailup.com. Instead, MailUp acts as the Data Processor when it processes the personal data (message contents, e-mail addresses, phone numbers, IP addresses and data generated by the use of the MailUp platform) required by our customers to send messages.
I have identified the MailUp platform as the most suitable tool for complying with current privacy laws, but I need support.
If you have specific technical questions on how to take advantage of the tools provided by MailUp with regard to GDPR, such as: • (Re)Registration with confirmation, • Self-profiling campaigns, • Profile Management Centre, • Definitive deletion of personal data; please contact our Technical Support by sending an e-mail to firstname.lastname@example.org or by opening a ticket directly from your MailUp platform. If you need legal support, we regret to inform you that we do not provide legal advice on the due fulfilment of data controller’s obligations with regard to the data uploaded on the platform. If you need such information, we advise you to consult a legal adviser of your choice.
I am interested in buying the MailUp platform, but would like to read your user licence agreement first.
You can find it on our website at https://www.mailup.com/platform-license-agreement/
Does MailUp and its platform comply with current privacy laws?
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